My order was placed April 10th.I ordered a buckle only and at no point did I get informed on how long g just the buckle would take to be shipped.I reached out a few times concerning my order and all I relieved was a li k to tracking the order.I was never addressed as a valued customer or by name just received a link.I am still waiting for my order watching for progress with the tracking.I won't order again the service is terrible.